Mars 2021 —

Airtel Kenya: everything you need to know about the service in Kenya

Mobile Money is a technology that allows people to receive, keep and spend money using a mobile phone. If you have already sent money to a bank deposit or cash withdrawal, you may want to try a transfer to a mobile wallet.

Are you interested in this new way to send money through your phone? Here is an article telling you how to use Airtel Money service in Kenya and all the rates. But more importantly, you will discover how to send mobile money fast and free on an Airtel wallet with Monisnap!

Airtel Service in Kenya

Airtel Kenya: send money abroad
Airtel Kenya

Airtel is an Indian telecommunications company that operates in 17 countries across Africa, including Kenya.

In Kenya, many of the phones on the Airtel network are prepaid mobiles. That means users have to buy airtime, also known as talk-time or mobile credit, before they can make calls, send texts and use their data.

Airtime for Airtel phones in Kenya is usually topped up using a pin number or a scratch card which can be bought in local shops, but that’s not always convenient. That’s where an Airtel Kenya internet top-up can help.

Airtel offers to receive money on an Airtel Money wallet directly (without having a bank account).

Airtel Money is a secure electronic service that enables Airtel Money wallet holders to store funds, send and receive money, make payments and do a number of other transactions simply using their mobile phone.

Money is added instantly to Airtel Money accounts. You only need to make sure that the recipient already has an Airtel Money account. You will need the recipient's Mobile Money number.

Transfers to a mobile wallet are usually instantaneous, day or night. The recipient of the transfer does not need to travel to receive it.

Previously, the transfer of funds across networks was not a seamless process; it was complex, costly and inconvenient. This was due to the money being transferred not reflecting directly into the recipients’ account, due to lack of connectivity between mobile money platforms. With the launch of interoperability, customers are set to enjoy a better experience and can now send funds from Airtel Money network to M-Pesa.

Airtel Money customers in Kenya can also send money to other Airtel Money customers in Rwanda, Tanzania, Zambia & Malawi by dialing *222# and select International Money Transfer. FREE

All the rates of Airtel Kenya

For certain types of transaction, fees will be deducted from your wallet according to the amount of the transaction. Thus:

Transaction fees for Airtel and network transfers

Complete table : transaction limits for Airtel and other network transfers

TRANSACTION LIMIT IN KSHSTRANSACTION LIMIT IN KSHSTRANSACTION TYPE IN KSHSTRANSACTION TYPE IN KSHS
MinimumMaximumTransfer To AirtelTransfer To Other Networks
1049FREEFREE
50100FREEFREE
101500FREE7
5011 000FREE9
1 0011 500FREE15
1 5012 500FREE24
2 5013 500FREE33
3 5015 000FREE36
5 0017 500FREE45
7 50110 000 FREE51
10 00115 000FREE57
15 00120 000FREE60
20 00125 000FREE66
25 00130 000FREE66
30 00135 000FREE66
35 00140 000FREE66
40 00145 000FREE66
45 00150 000FREE66
50 00170 000FREE66
70 001150 000FREE66

Airtel Kenya: how to send mobile money in Kenya?

In Kenya, to send mobile money you simply have to:

  • Dial *222#, Airtel Money menu will be displayed
  • Select option 1 “send money”
  • Select the network of the recipient, enter phone number, enter amount and then enter your PIN. You will receive an SMS confirming successful transaction.
  • If the person is not registered, the person must show the message to any Airtel agent or Airtel customer care service center
  • The agent will then receive an SMS stating that the transaction is successful

But if you are abroad and want to send mobile money to Kenya, the best way is to do so is by using Monisnap.

Reach the Airtel customer care

There are many ways to reach Airtel customer care in Kenya:

  • You can simply contact them through their website
  • You can contact them by email via this address [email protected]
  • You can also reach the Airtel 24 Hour Call Center by dialing 100 from your mobile phone or 0733 100 100 from any other network (network provider charges apply)
  • You can also reach Airtel customer care service via SMS to the phone number 100
Airtel Kenya: rates
Airtel Kenya

Send mobile money in Kenya fast and free on an Airtel Wallet with Monisnap

Airtel Kenya: send mobile money
Airtel Kenya

There is a much easier way to send mobile money: Monisnap! Monisnap is a money transfer service that enables you to send money in more than 100 countries.

Send when you want, where you want, easily. Our mission is to make your money shipments simple, fast and fair.

Sending mobile money via the Monisnap app is a simple and secure way to send money to Airtel Money users in Kenya.

Monisnap allows you to centralize your means of sending money and making payments from your computer or your phone. With Monisnap, you don’t have to do any charges rates calculation: we made it for you! Our fees are the most attractive on the market. Use our online free simulator online to become aware of that!

For the rest, just:

  • Create an account on the Monisnap app
  • Choose the country you want to send money in
  • Choose the amount you want to send
  • Enter your beneficiary's mobile phone number
  • That's it! The money is instantly transfered on his Airtel wallet.

Why Monisnap? Because it’s secure, fast and fair and your first money transfer is free! After that, your transfers will cost you 0.99£ for each transfer, whatever the amount you send.

You want to send money to your family in Africa or in Asia? They don’t have any bank account? Find a solution with Monisnap and Airtel and discover a simple, fair and quick way to transfer mobile money to your beloved ones.

💰 What is mobile money?

Mobile money is a way to send, receive and save money only with your phone without a bank account!

❓ How does mobile money work?

Your mobile money account is linked to your operator, if it's Airtel, you'll have to create an Airtel Money account.

💸 How to send mobile money?

With Monisnap, you can send mobile money for your mobile or for a beloved one! All in just a few seconds.

💡 Why should I use Monisnap?

With Monisnap, you can send money to anyone in more than 100 countries no matter the operator of your recipient!

In less than 1 minute, with low fees and an easy process, Monisnap facilitates your money transfers.

Yannis Rahal


Share article :