Février 2022 —

Contact O2 UK: reach Customer Service in the United Kingdom

You are or plan to become a O2 customer in the United Kingdom and wonder how to reach O2 customer service? This article will help you do just that as well as providing you with various information on O2 offers and services.

You will find below a presentation of O2 UK, of its best offers and tariffs, as well as a practical guide on how to contact O2 UK customer care services (including the O2 contact number UK) and how to top up your O2 device using Monisnap, the easiest top up service on the market.

O2 service in United Kingdom

Contact O2 UK: every contact
Contact O2 UK

O2 UK (officially incorporated as Telefonica UK Ltd) is a British, Slough-based telecommunications service, the second largest network operator in the United Kingdom and one of the largest in the world. This well-established market leader is also considered to be one of the most reliable and one of the most affordable telecommunications service provider.

O2 propose 3G, 4G and 5G services through its own ever growing network of infrastructure for several decades. Its high-quality coverage can be easily checked in real time on O2 website – where you can also find a coverage map – to make sure you can stay connected to the people that matter the most to you.

O2 is one of four mobile companies in the UK that runs its own network. The others are Vodafone, EE and Three. O2 covers 99% of the UK population when it comes to 2G, 3G and 4G coverage. It’s 5G coverage is also growing, with areas within over 150 towns and cities across the UK now able to connect to O2’s 5G service, including London, Derby, Coventry, Hull, Manchester and Aberdeen.

O2 network coverage can be checked at anytime on its website with either the coverage map or the coverage checker.

O2 services allow any its client to call from the UK to any non-UK landline or mobile in any country which is classed as an international call. In such case, if no O2 international products have been subscribed, O2 standard rates will apply.

O2 UK: the best offers

There are a lot of different O2 deals available to you. You can also choose to stick with the standard Pay As You Go rates from O2, but you would rather pick O2 Pay As You Go bundle as this would save you money as well as offer you additional features.

Indeed, choosing O2 bundle top up online over standard Pay As You Go allow you to get a great amount of data with unlimited minutes and texts for a whole month. Doing so allow you to stay flexible since there is no contract meaning you can change it each month to better fit your current needs.

O2 also propose exclusive deals based on your current subscriptions. Dial the O2 UK upgrade contact number (0808 002 0202) for exclusive offers.

O2 tariffs

If you choose not to subscribe to O2 top up bundles Pay As You Go, standard O2 mobile Pay As You Go rates will apply, amounting to 55p. per minute and 30p. per text (55p. per picture message).

O2 mobile propose 4 different bundles ranging from £10 to £30 to which you can subscribe every month:

  • 7GB with unlimited texts and unlimited domestic calls included: £10;
  • 15GB with unlimited texts and unlimited domestic calls included: £15;
  • 30GB with unlimited texts and unlimited domestic calls included: £20;
  • 100GB (O2 big bundle top up) with unlimited texts, unlimited domestic calls as well as 500 international minutes to 29 countries included: £30.

Please note that the tariffs indicated above may vary and not be up to date at the time you read this article. It is advised to check the current offers directly on the O2 website.

How can I top up my O2 UK mobile?

You can top up between £10 and £30 online. You'll just need your mobile number and a credit or debit card handy.

Go to the O2 website and log in on My O2 to top up your account. Please note that your card will need to be from a UK ban, registered to a UK address and that you can only top up in pounds, not pence.

You can switch to new tariff once a month on your My O2 account or by calling 2202 (O2 change tariffs number) from your O2 device.

If this is the first time you will be using a O2 bundle, please follow the steps below:

  • Step 1 choose your free Sim;
  • Step 2 wait 1-2 working days for your Sim;
  • Step 3 top up your account on My O2;
  • Step 4 start using allowance.
Contact O2 UK: how to do it
Contact O2 UK

Contact O2 UK: how to reach the Customer Service?

It should be noted that Ofcom’s latest report rated O2 customer care third for customer satisfaction in the UK with a score of 92%.

Most of the queries you might have been already answered in the Help and Support section of the O2 website and/or in the O2 community area. It is advised to check for information there first and then contact O2 customer support UK.

If this was not the case or if you want to contact directly O2 customer care services UK, you can dial 0800 081 0255 (O2 customer service UK contact number) from any phone (free of charge). If you are not located in the UK, you will have to use the O2 UK contact number from abroad which is +44 7860 980 202.

Please note that customer care services can be reached between 08:00-20:00 from Monday to Friday, and between 10:00-18:00 on Saturday and Sunday.

Top up your O2 mobile in 1 min with Monisnap (ex Allo)

Monisnap (ex Allo) is one of the fastest way to top up a O2 mobile.

You will be able to select among different top up cards for O2 (ranging from £10 to £25) and use it for calls, texts and datas at the exact same price as on the O2 Mobile website. On top of that, for each top-up, you will receive additional loyalty stars which can then be used to enjoy a free top-up (4 loyalty stars can be used for one free recharge)!

You should indicate the mobile number which should benefit the top-up and then choose your preferred type of top-up on the Monisnap website depending on your current needs. You will then be redirected to the payment page where you will be able to pay using your Visa or Mastercard on the Monisnap secured platform. Once the payment has been completed, you will receive shortly a PIN code by email and on your customer area with instructions to follow to top up your mobile.

Use Monisnap: fast, easy and secure!

❓ What is O2 mobile ?

O2 is a phone service provider which offers severals plans, prepaid sim cards and credit or data top up to call locally and internationally!

💰 How can I top up?

It's simple! Just go on the website of Monisnap (ex Allo) or on the phone application to top up in a minute!

🤔 How to reach O2 consumer service?

There are several ways to get in touche with O2 services! You can get answers to your questions on O2 website or, if you've got an O2 phone, dial 0800 081 0255!

💡 Why should I use Monisnap (ex Allo)?

Because it is the more simple, fastest and cheapest way to top up your phone!

Yannis Rahal

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