Vectone Customer Service: how to reach them?

Hey there! You are a Vectone client and try to find answers to your question? Are you looking for a simple and efficient way to get credit and data with Vectone? You are at the right place! Find out everything you need to know about Vectone customer service, all its services, and how Monisnap (ex Allo) can make your life easier!

Discover Vectone Customer Service and top up in a minute!

Specialized in international mobile telephony, Vectone mobile offers quality services to professionals and families alike: preferential rates, free services, efficient network coverage, the company has a diversified offer.

Vectone mobile is basically a brand of the European group Mundio Mobile based in London. The group is considered as one of the leaders in the field of Mobile Virtual Network Operators or MVNO. Numerous cell phone offers are distributed throughout Europe, thanks to the Vectone brand. Among the European countries that regularly benefit from these offers, France, but also the United Kingdom, Austria, Portugal, and Sweden.

Vectone mobile wants to offer its customers high performance services in terms of telecommunications. Vectone mobile is specialized in international communications and is mainly aimed at foreign communities established in France or elsewhere in Europe. Vectone also collaborates with SFR to take advantage of its network and optimize its coverage.

As far as international calls are concerned, Vectone mobile operates on a "low-cost" tariff principle, with roaming benefits. It is therefore possible to communicate to different destinations from your country. The operator offers different mobile formulas and prepaid offers, mainly in the form of top-ups. Prepaid cards and top-ups can be purchased online.

Vectone Customer Service can help you on several issues that you could met in your customer experience such as your device, manage your account and bills or the network and roaming.

In UK, contact Vectone Customer Service on 322, free from your Vectone UK mobile phone, or alternatively on 0207 179 0134 from any other phone (calls from other networks may incur charges).

In France, contact Vectone Customer Service on 740 from your Vectone cell phone (free calls) or at +33 (0) 7 59 99 97 40 from any other phone (possible surcharge depending on the operator).

In Germany contact Vectone Customer Service on 2211, free from your Vectone mobile phone, or alternatively on 0688 911 6888 from any other phone (calls from other networks may incur charges).

In UK, contact Vectone Customer Service by email: send an email to [email protected].

If you are in Germany, contact Veconte Customer Service by sending an email to [email protected]

You can, at any moment find every Customer Service contact, according to your reclamations and needs and depending the country you’re living in, on Vectone website in the “contact us” service.

Keep in mind that if you have a specific question, you can consult Vectone's quick guides. These and the FAQ's may help you solve your problem faster.

If you can't find an answer to your question or if your question is not complete, don't hesitate to contact Vectone Customer Service by phone or by email!

Want to buy a phone top-up now? Monisnap (ex Allo) is the easiest and cheapest way to top up your credit in a minute!

With Monisnap, you can buy credit top up from many operators including Vectone top up, with the most competitive rates on the market! Monisnap (ex Allo) is here to make your work easier and to allow you to benefit as simply as possible from credit or internet top-ups.

It is quite simple. Either on the website of Monisnap (ex Allo) or on the mobile application:

You are all set! The beneficiary's mobile will then be credited in one of the following ways depending on the top-up purchased:

The type of recharge (instant or PIN) is indicated in the description of each recharge.

Get your top up right now!